Job Description

To cultivate and sustain a safe, supportive, therapeutic, and effective

     environment conducive to healing and recovery

To support program Director and Associate Director in administrative

     responsibilities of the Residential Program

To plan and prepare for seasonal events (including semi-annual graduations,

     community building and holiday events)

To provide spiritual and organizational leadership for Residential Program staff

To represent our Mission, Vision and Values and continue to grow

     professionally and spiritually

The Community Life Manager serves as a member of the Men’s Center or Haven of Hope teams and reports directly to the program Associate Director. This position provides administrative and leadership support to their specific program, staff, and clients, and supports the direction and culture of residential programming. The Community Life Manager assists in the facilitation of changes and updates to the program (established by the Director) that are both spiritually formed and clinically informed, and embodies a servant leadership approach.

To support and sustain a safe, supportive, therapeutic, and effective environment conducive to healing and recovery

Demonstrates an understanding and embodiment of trauma-informed practices while implementing the delivery of services (i.e., safety, trustworthiness & transparency, peer support, empowerment, choice, cultural/historical sensitivity)

Facilitates (directly or indirectly) dorm checks, UAs, etc., to maintain safety for all Students

Continually works to improve all aspects of the culture of the residential floors (physical, spiritual, psychological) in order to create a safe, healing space for clients

Works to build rapport and trust with CLA team to create an integrative, collaborative team to support program clients

Interfaces with community resources as appropriate and necessary to secure resources for our clients and support the community-wide effort to address homelessness

Partners with Program Leadership to ensure collaboration and resource-sharing between all Mission programs

To provide administrative support for the Residential Program

      • Supports administration of program elements including, but not limited to (basic life skills: courses and resources, coordination with volunteers and Volunteer Coordinator
      • Supports staff on-call in a shared capacity with the Program Director and Associate Director
      • Works with PD and AD to audit client files and ensure completion and reflective of a trauma informed approach in practices of Advocacy
      • Interviews, selects, trains, coaches, and develops CLAs as a team unit and as part of the larger Mission team
      • Collaborates with other program Community Life Manager in the CLA staffing coverage of residential program floors
      • Identifies with PD and AD key program data and outcomes to track and prepare corresponding reports as necessary
      • Interfaces as needed with Admissions Coordinator in admitting new students to the Mission
      • Compiles and maintains records, and prepares necessary documentation and reports (including random and schedule UA testing and maintenance of necessary supply chains)
      • Collaborates with community partners as needed and appropriate to ensure and support continuing education opportunities for Mission students

To plan and prepare for seasonal events (including semi-annual graduations, community and holiday events)

      • Runs point on the preparation and planning for semi-annual graduations, including capturing images to be used in graduation videos
      • Engage with necessary collaborative partners (community, church, etc) in the coordination of celebratory/seasonal program celebrations
      • Identify currently unrealized opportunities for celebrations and experiences from which Mission students would benefit
      • Operate as program point of contact for Sleepless in San Diego annual event

To provide spiritual and organizational leadership for program staff

      • Serves as a spiritual resource and touch point for Mission students and staff team
      • Actively develops staff spiritually and professionally, including succession planning
      • Together with the PD and AD, identify needs for training and professional development
      • Supervises and provides training for staff on various issues as needed and available
      • Demonstrates the integration of spiritual formation with clinical information in working with clients facing the layered complexities of trauma and homelessness
      • Partners with inter-disciplinary teams (Residential, Therapeutic services, Facilities, Food Services etc.) to meet the physical, mental/emotional, and spiritual needs of Mission Students

Important Notes

Education: Minimum Bachelor’s Degree in Social Work, Marriage and Family Therapy, Clinical Psychology or related field from an accredited institution, or commensurate experience (Master’s degree/commensurate experience preferred in above fields)

Experience: Preferred minimum 2 years full-time work experience with individuals experiencing homelessness, addiction challenges, mental illness and/or dual diagnosis is preferred.

Skills and Abilities: Working knowledge of MS Office (Word, Excel, Access, Outlook); typing; coordinate and/or direct a variety of complex tasks and assignments simultaneously and successfully; exercise good judgment and make sensible decisions; attentive to detail; prioritize effectively; effective oral and written communication skills; eagerness to learn and be trained; work both independently and as part of a team; provide information to public by answering questions and requests; regular, timely attendance.

Special License/Certification: None

If you have a passion to serve in a faith-based environment, respond to this posting.

No phone calls please.

All openings are subject to change without notice, due to the volume of applications/resumes received, we are unable to respond to status inquiries. Please be assured that your information is being properly handled and forwarded to the appropriate hiring staff. If your skills and qualifications meet the needs of the job, you will be contacted.