Job Description

Advocates serve the Mission as a whole, and as a member of their specific Program team,  Mission Academy and reports to the Associate Director of Student Life. NVH reports to Program Director. Children’s Center reports to the Program Director. This position is a non-exempt position that provides support, advocacy, leadership, resourcing, documentation, and encouragement in partnering with clients toward successful program completion or transition.  To serve as a resourceful Advocate in supporting families in our programs toward achieving success while employing a trauma informed approach to care.      

  • To maintain student/guest case notes and other documentation as needed and appropriate
  • To provide spiritual leadership and guidance for Mission students/guests
  • To represent our Mission, Vision, and Values and continue to grow professionally and spiritually

To serve as a resourceful Advocate in supporting our students/guests toward achieving success while employing a trauma informed approach to care

  • Responsible for carrying a student/guest case load ranging from 10-15 families.
  • Use a Trauma Informed Care approach and assist in creating a Trauma Informed environment. Demonstrates a measurable understanding and implementation of trauma informed practices and Motivational Interviewing techniques while interacting with students/guests in the delivery of services.
  • Meets regularly with families to provide case management support, assess Program progress, and troubleshoot barriers toward overall wellness and successful Program completion.
  • Collaboratively facilitates establishing families’ goals for their time at the Mission.
  • Assists families in identifying and determining measureable steps to meet student/guest goals and expected Program outcomes: (e.g., Mission Academy Outcomes: 1. Encounter God 2. Experience recovery 3. Engage Job Training & Placement 4. Establish Housing 5. Enlist Support Network)
  • Refers families to appropriate internal and external resources (mental health, housing, legal, etc.)
  • Provides services focused on enhancing the student’s/guest’s ability to independently problem solve, utilize effective coping skills, and manage and self-coordinate own care.
  • Stay current on family system theories and child development to provide support for the whole family that is developmentally appropriate and strengths based.

To maintain student/guest case notes and other documentation as needed and appropriate

  • Maintains minimum established standard of client notes, reports, and other necessary documentation as trained and required
  • Secures supplementary information such as employment, medical, educational, or other records
  • Distributes passes as appropriate and according to Program guidelines
  • Collaboratively and sensitively guides clients to stay within Program limits and expectations

To provide spiritual leadership and guidance for Mission students/guests

  • Serves as primary spiritual touch point for students/guests with regard to: resourcing, counseling, referring, praying, guiding toward greater wholeness as part of the established Partnership Plan
  • Connects students/guests that express willingness and desire to an appropriate faith community as part of establishing a community support network
  • Assesses student’s/guest’s desire (ongoing) to participate in Spiritual Mentorship Program and takes appropriate steps to connect to the Program

To represent our Mission, Vision, and Values and continue to grow professionally and spiritually

  • Embody a Mission-wide perspective beyond the specific program you serve
  • Remain mindful of the organization’s Mission and Vision as a filter for all we do
  • Embody the Mission’s organizational values: Faith, Integrity, Compassion, and Excellence
  • Intentionally participate in spiritual disciplines and practices that continue to grow your relationship with Christ
  • Willingly engage to resolve conflicts with co-workers, students/guests, and community partners as necessary

Skills / Requirements

Education: Minimum Bachelor's degree in Social Work, Psychology, Human Development, Ministry or related field from an accredited institution (or commensurate experience). MSW preferred.

Experience: Preferred 2 years full-time work experience with individuals experiencing homelessness, various addiction challenges, mental illness and/or dually diagnosed is preferred. Nonprofit experience preferred.

Skills and Abilities: Working knowledge of MS Office (Word, Excel, Access, Outlook); typing (min 35 wpm); coordinate and/or direct a variety of complex tasks and assignments simultaneously and successfully; exercise good judgment and make sensible decisions; attentive to detail; prioritize effectively; effective oral and written communication skills; eagerness to learn and be trained; work both independently and as part of a team; provide information to public by answering questions and requests; regular, timely attendance.

Important Notes

This position is full time, 40 hours per week.

Employer pays 85% of medical, also included employer paid life/ADD and disability plan, vacation, holidays and sick pay.  Dental and vision available at additional cost, voluntary benefits for life/ADD and a 401K retirement plan with employer match once vested.

No phone calls please.

All openings are subject to change without notice, due to the volume of applications/resumes received, we are unable to respond to status inquiries. Please be assured that your information is being properly handled and forwarded to the appropriate hiring staff. If your skills and qualifications meet the needs of the job, you will be contacted. If attaching a cover letter, please combine resume and letter in same pdf before uploading.