Job Description

The Programs Assistant provides administrative and technical support primarily to Programs by the direction of the Vice President.

Essential Responsibilities

To provide administrative support to the VP of Programs (and Program Directors as available and appropriate)

  • Demonstrates an understanding and embodiment of (or openness to) trauma-informed practices while providing support (i.e., safety, trustworthiness, transparency, empowerment, and choice)
  • Assist in managing VP of Programs calendar.
  • Supports the VP in research, preparation of materials, file tracking, and completion of ongoing training, compiling weekly, and monthly statistics, with information given by program leadership
  • Be the primary point of contact of supply orders for Programs and maintain the supply cabinets on the sixth floor.
  • Prepare and submits monthly credit card report and invoices as needed and necessary
  • Keeps meeting minutes for Director’s meeting and sends out subsequent action items


To support program activities and seasonal celebrations

  • Support managing In-Kind Donations and storage closets.  Provide administrative support with respect to inventory and needs for Programs.
  • Manages parking garage access for Mission Academy Students.
  • Assists in the sorting of mail, including distribution and RTS mail that is returned to the post office
  • Provides support in the maintenance and cleaning of 6th floor work areas (copy machine, shredder, workstation, conference room, etc.)
  • Facilitates volunteer engagements as necessary (scheduling, communication, preparation, etc.)
  • Helps with the facilitation of special events, including communication with the appropriate Programs staff and outside organization representatives, roster keeping and any necessary follow up and feedback

Helps with seasonal celebrations and tasks including, but not limited to holiday program donations, holiday events, summer events, Waste Management.

  • Managing Devotional Calendar and Communication.
  • Collaborates with HR to decorate staff information communication board
  • General program support as needed and available
  • Manage Call Multiplier for Programs.


To represent our Mission, Vision, and Values and continue to grow professionally and spiritually

  • Embodies a Mission-wide perspective beyond the specific program you serve
  • Supports and remains mindful of the organization’s Mission and Vision as filters for all we do
  • Represents the Mission’s organizational values: Faith, Integrity, Compassion, and Excellence
  • Intentionally participates in spiritual disciplines and practices that continue to grow your relationship with Christ
  • Willingly engages in conflict resolution with co-workers, clients, and community partners


To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Skills / Requirements

Education: Minimum High School diploma, AA or Bachelor’s (or commensurate experience) preferred.

Experience: Preferred 1 year of full-time non-profit work; experience with individuals experiencing homelessness, is preferred.

Lived experience of homelessness will count towards experience and education.

Skills and Abilities: Working knowledge of MS Office (Word, Excel, Access, Outlook); typing; coordinate and/or direct a variety of complex tasks and assignments simultaneously and successfully; exercise good judgment and make sensible decisions; attentive to detail; prioritize effectively; effective oral and written communication skills; eagerness to learn and be trained; work both independently and as part of a team; regular, timely attendance.

Special License/Certification: None

Travel/Transportation: The incumbent may travel on a periodic basis, as the job requires.  The incumbent must have a valid CA driver’s license, and good driving record in order to be placed on the Mission’s insurance policy, as the position requires training drivers for assignment.


The incumbent does not have any staff supervision responsibilities. The incumbent has supervision of clients on Job Training assignments and minimal supervision of external volunteers.


The incumbent has a private office that is generally clean and comfortable. It may include some minor annoyances such as noise, odors, drafts, etc. The incumbent is in a non-confined office-type setting in which he or she is free to move about at will. 

The incumbent works in a residential setting, which consists of individuals who may have a mental or physical disability or illness. 

Physical resources may be limited, and in some cases, are donated. 

Must work evenings, overnights, weekends, and/or holidays as needed

Important Notes

Important Notes

Benefits to working with us

  • Competitive health Insurance packet: employer pays 85% of medical benefit premium (employee only)
  • Competitive PTO policy; 11 paid holidays
  • Employer paid Life/AD&D Insurance
  • Employee paid Dental and Vision insurance  
  • Employee paid Supplemental Insurances; Hospital Indemnity, Critical Illness and Accident
  • 401K - 4% match, vested after 1 year
  • Family culture; servant leadership
  • Flexible work hours, (position dependent)
  • Promotion opportunities

All openings are subject to change without notice, due to the volume of applications/resumes received, we are unable to respond to status inquiries. Please be assured that your information is being properly handled and forwarded to the appropriate hiring staff. If your skills and qualifications meet the needs of the job, you will be contacted. If attaching a cover letter please combine resume and letter in same pdf before uploading.